Frequently Asked Questions
How Long Is Shipping? Do You Ship Worldwide?
Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added atcheckout.
Currently Free Shipping applies on orders over 85$
We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.
What Payment Method Can I Use?What Payment Method Can I Use?
We offer 35 diverse payment methods, including major providers such as Mastercard, Visa, American Express, PayPal, and Apple Pay, along with a variety of local payment options to suit your needs.
What If My Item Arrived Damaged or The Wrong Size?
Don't worry we've got you covered. Instances of products arriving damaged are exceptionally rare, thanks to our rigorous quality control measures carried out by trained warehouse staff prior to shipping.
However, if such an unlikely event does occur, please contact our support team via email, provide photos of the damage, and our dedicated team will find a solution for this issue.
Can I Update My Shipping Address After Placing an Order?
Yes, you can update your shipping address after placing an order, provided it hasn't been dispatched yet.
Please contact our customer service team with your order number and the new shipping address as soon as possible.
24/7 Support: support@ivoyre.com
Any issues you have - please contact us and we will get back to you as soon as possible!
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